Fitbit Counting Too Many Floors

For example if you climb 4 floors that are 13 feet tall for a total gain of 52 feet your tracker might tell you that you ve gone 5 floors because it assumes that each floor is about 10 feet.

Fitbit counting too many floors. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. Mowing the lawn can be a cause of an elevated count as can many other activities. Be sure to keep your fitbit device and app up to date to ensure you receive the quickest resolution. Each flight of stairs should be at least 10 feet tall.

Use your tracker for a few days and let me know if still tracking extra floors. Fitbit is currently working to resolve this and hope to have a fix soon. From the fitbit app dashboard tap or click the account icon. Though your tracker is designed to look for pressure changes based on elevation gains pressure changes due to other causes such as a gust of wind a weather change or opening a door can occasionally cause your tracker to register extra floors.

I made sure the firmware was up to date am charging it and will try it one more day if i get the same result back it goes. When fitbit advertises that you can count floors and then you can t that is a gross misrepresentation. Your device registers 1 floor when you climb about 10 feet or 3 meters. As it may track floors while doing everyday tasks and atmospheric pressure changes.

If you climb a long staircase you may find that the tracker s floor count doesn t match how many floors you ve gone up because the floors in the building are taller than 10 feet. Heydy community moderator fitbit. Your device registers one floor when you climb about 10 feet at one time. Tap set up a device.

Walk up the 2 flights in a row trying not to stop at any point. Obviously they have the technology it s just not working in this tracker. Even something as simple as opening a door can sometimes cause your fitbit to register extra floors. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation.

Choose your device and follow the on screen instructions to continue. Also please check this helpful article for details on some environmental factors that may track extra floors. However bumpy trails or the vibrations while your hand is on the motor ride can sometimes cause your fitbit to register extra steps and floors due to the air that may pass on the altimeter on the versa.