Fitbit Step Counter Frozen

Charge 3 charge 4 press and hold the button on your tracker for 8 seconds.

Fitbit step counter frozen. Tried to reset several times shutdown and let it sit for 15 minutes but nothing is working. If i didn t have notification to move for example then i w. I have noticed this issue 3 times counting this time since the last firmware update. It won t change the time count steps track heart rate or anything.

Fitbit inspire high tech. Don t know how to reset the charge 3 the instructions don t seem to work or i m on the wrong fitbit. I just got the fitbit chrage 2 hr for my birthday 4 days ago and i absolutely love it. So today my fitbit ionic stopped counting steps very subtly.

Keep this tracker on 24 7 and you ll learn all about the number of steps you take the calories you burn your active minutes and even your sleep quality in a day. When you see the fitbit logo and the tracker vibrates the tracker restarted. Sorry to hear that the display on your charge 3 has frozen. It has been frozen for 3 days now.

With the advice previously given not working what do you recommend next. The way to fix it is simple enough just restarting the ionic but its an issue non the less. Still my screen is frozen showing only calories burned. Plug the charging cable into the usb port on your computer or any ul certified usb wall charger.

I have reset my clockface twice charged my fitbit to 100 and restarted by holding the button for 8 seconds while it was charging. Clip the other end of the charging cable to the port on the back of the tracker. Charge 2 press and hold the button on your tracker for 4 seconds. Wear your tracker or watch to record your sleep then use the fitbit app to view insights set goals and create a better bedtime routine see how everything you do adds up log meals and snacks then compare that information against your activity stats to get a better idea of your calories in vs.

However my step count if frozen at 13 063 steps and will not count anymore steps or miles calories stairs etc. My versa is frozen on the watch face. When you see a smile icon and the tracker vibrates the tracker restarted. However it continues to track my heart rate.

I can t swipe to see my steps or set a timer. It won t change with swiping won t show the battery charging icon nothing. I m afraid if i factory reset i will loose all the info it s tracked.